Kyocera Document Solutions

ServiceNAVI Plus

Mobile · iOS + Android

ServiceNAVI Plus, home screen

Field-service utility used globally by KYOCERA technicians to diagnose and resolve MFP device issues.

Built an AI diagnostic feature for an enterprise field-service utility used globally by KYOCERA technicians to diagnose and resolve MFP device issues. Reduces on-site service time through automated troubleshooting guidance and contextual technical documentation, alongside NAVI Search, parts search, and a license management tool for field engineers.

  • Used by global service technicians
  • AI diagnostic feature

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