Kyocera Document Solutions
ServiceNAVI Plus
Mobile · iOS + Android

Field-service utility used globally by KYOCERA technicians to diagnose and resolve MFP device issues.
Built an AI diagnostic feature for an enterprise field-service utility used globally by KYOCERA technicians to diagnose and resolve MFP device issues. Reduces on-site service time through automated troubleshooting guidance and contextual technical documentation, alongside NAVI Search, parts search, and a license management tool for field engineers.
- Used by global service technicians
- AI diagnostic feature